Privacy Policy
At Express Medical Clinic, LLC your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect your personal health information (PHI) in compliance with applicable laws and regulations, including HIPAA (Health Insurance Portability and Accountability Act). By using our services, you agree to the terms described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email address, date of birth, Social Security number, and other identifying details.
- Medical Information: Health history, diagnosis, treatment plans, medications, and other health-related data.
- Insurance Information: Insurance provider, policy number, and billing details.
- Other Information: Any other information you voluntarily provide during appointments, consultations, or via our website.
2. How We Use Your Information
We use the information we collect to:
- Provide medical care and treatment
- Manage patient records and communicate with you
- Process billing and insurance claims
- Comply with legal and regulatory requirements
- Improve clinic operations and patient experience
3. Sharing of Information
We will not share your personal health information without your consent, except in the following situations:
- With Your Healthcare Providers: To ensure coordinated care with other healthcare professionals or specialists.
- For Billing and Insurance: To process payments and manage insurance claims.
- For Legal Requirements: When required by law, such as for public health reporting or responding to legal requests.
- With Third-Party Service Providers: Who assist in clinic operations (e.g., IT services, billing, or scheduling). These third parties are required to protect your information.
We do not sell your personal health information to third parties for marketing or other purposes.
4. Your Rights
As a patient, you have the following rights regarding your personal health information:
- Access: You can request copies of your medical records.
- Amendments: You may request corrections to your medical records if you believe they are inaccurate.
- Restrictions: You can request limitations on how we use or share your information.
- Confidential Communications: You may request that we communicate with you through specific means (e.g., phone, email).
- Opt-Out of Marketing: You can opt out of receiving marketing communications from us anytime.
5. Security of Your Information
We take appropriate measures to ensure the security and confidentiality of your personal health information. This includes technical safeguards, such as encryption and secure servers, as well as administrative safeguards, such as staff training and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When changes are made, the updated policy will be posted on our website, and the effective date will be revised.
SMS Disclaimer
At Express Medical Clinic, LLC we respect your privacy and are committed to protecting the personal information you provide to us, including information shared through SMS (text messages). This SMS Privacy Policy explains how we collect, use, and protect your personal information when you opt-in to receive SMS communications from us.
By consenting to receive SMS communications, you agree to the terms outlined in this policy.
1. Information We Collect via SMS
When you opt-in to receive SMS messages from us, we may collect the following information:
- Phone Number: The phone number you provide to receive SMS messages.
- Message Data: The content of SMS messages we send to you, including appointment reminders, healthcare updates, promotional offers, or other clinic-related information.
- Response Data: Any replies or responses you send back to us, such as confirmations or inquiries.
2. How We Use Your Information
We may use the information collected through SMS for the following purposes:
- Appointment Reminders: To send you reminders and updates about upcoming appointments.
- Health-Related Information: To share relevant healthcare information, test results, and follow-up instructions.
- Clinic Updates: To notify you of changes in clinic hours, new services, or important announcements.
We will not use your SMS consent for any other purpose without your explicit consent.
3. Sharing of Information
We do not share, sell, or rent your phone number or any SMS-related information to third parties for marketing or other purposes.
4. Your Consent and Opt-Out Rights
By providing your phone number and opting in to receive SMS messages, you consent to receiving text messages from us. You may opt-out at any time by:
- Replying “STOP” to any SMS message you receive from us.
- Contacting Us Directly: You can also contact us to request removal from our SMS list.
Once you opt-out, you will no longer receive SMS messages from us, except for transactional or emergency communications related to your health care.
5. Data Security
We take the security of your personal information seriously and have implemented measures to protect the information transmitted via SMS. However, please note that SMS is not a fully secure method of communication, and there is some inherent risk in transmitting personal information via text message.
6. Fees and Charges
Standard messaging and data rates may apply for any SMS messages sent or received, depending on your wireless carrier and service plan. Express Medical Clinic, LLC is not responsible for any charges that you may incur as a result of receiving SMS messages.
7. Changes to This SMS Privacy Policy
We may update this SMS Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be communicated through our website or directly through SMS, and the updated effective date will be provided.
Contact Information
Privacy Policy
If you have any questions or concerns regarding this Privacy Policy or how your personal health information is handled, please contact us:
Express Medical Clinic
6716 NW 11th Pl Suite 100 | Gainesville, FL 32605
(352) 672-9577
admin@emcfla.com
*By using our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
SMS Disclaimer
If you have any questions or concerns regarding this SMS Disclaimer, or if you wish to withdraw your consent for receiving SMS messages, please contact us:
Express Medical Clinic
6716 NW 11th Pl Suite 100 | Gainesville, FL 32605
(352) 672-9577
admin@emcfla.com
*By opting in to receive SMS communications, you acknowledge that you have read, understood, and agree to the terms outlined in this SMS Disclaimer.
